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FAQ

  • DO I NEED A MEDICAL REFERRAL?
    A medical referral is not needed in order to visit a chiropodist. A chiropodist is a regulated foot specialist and is able to diagnose a number of conditions, prescribe orthotics, and other medications.
  • WHAT TO EXPECT AT MY FIRST APPOINTMENT?
    At your first appointment, please arrive at the office 10 minutes early in order to complete an intake form. This form will outline your medical history to help give your practitioner a full picture of your health to better treat your condition. If applicable, we will also ask for your insurance information to keep on file. Some insurance companies will allow us to direct bill. A list of those companies can be found below. you can also download this form to complete in advance and bring to your appointment. Once your intake form is complete, an assistant will bring you to the room where the practitioner will come in and greet you. We recommend you bring a pair of commonly worn shoes so the practitioner can assess if these are contributing to your condition. We are located in the corner of the Canamera Medical Centre plaza. Parking is available on-site.
  • ARE THE APPOINTMENTS COVERED BY OHIP OR EXTENDED INSURANCE?
    Our services and products are not covered by OHIP. Our treatments are covered by most extended insurance plans. Please consult your insurance provider to check your level of coverage. If you require additional information for your claim, please get in touch with our office and we would be glad to assist you.
  • WHICH INSURANCE COMPANIES DIRECT BILL?
    The companies which direct bill are*: Canada life/Great-West life, Greenshield, Blue Cross, Chamber of Commerce, Desjardins, Industrial alliance, Johnson Inc, Johnston Group, RWAM, Union benefits, TELUS (Portal), Manion, Claim Secure, Group Health, Group Source, GMS 49/ GMS 50, Maximum Benefit, First Canadian, Cowan, CINUP, Townley, TELUS adjuiCare. *Please be advised that while these companies direct bill with our office, there are some specialized cases where direct billing is not possible and supporting documentation may need to be submitted by the patient for certain services.
  • ARE THE OFFICES ACCESSIBLE?
    Our office is accessible by wheel chair. If you have a specialized accommodative need, please contact the office before coming.
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